Firstly, contact us to discuss your bespoke furniture. We’ll then design your piece, send you sample materials, and generate a quote. Once you are 100% happy to proceed and your order is placed, we’ll move onto the build, handcrafted in the Hardman Design workshop. We’ll send you production pictures throughout the manufacturing process. On completion, you will receive detailed images of your finished piece. After we’ve received your final approval, we will ship your custom-built furniture to you, delivered by our delivery team. Then you can enjoy your tailor-made piece.
- Product FAQ
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Do you offer faster build times?
- This depends on our current order volume and available stock. Please get in touch for more information.
What materials do you use to make your furniture?
- For our table tops, we offer Oak, Smoked Oak, European and American Walnut, and Ash.
- For our dining table, bench, and chair legs, we offer solid wood to match the top. Additionally, we offer steel, stainless steel, solid brass, and powder-coated steel in a range of RAL colours.
- For any other custom materials, please contact us.
Can I customise the size and dimensions of my order?
- Yes, as all production is in-house, we can customise any aspect of the designs we offer. We can also develop new designs upon request. Just get in touch.
How long does it take to manufacture and deliver a custom dining order?
- The lead time for standard products is 6–8 weeks. Customised orders take 8 – 10 weeks. Faster build times are available upon request.
Do you offer different finishes and colours for your dining tables?
- We offer a range of wood finishes to match a wide variety of interiors. If you would like a custom finish applied, no problem. Contact us to discuss your desired finish.
Can I choose the type of wood or material for my dining table?
- We work with a range of locally sourced, eco-friendly hardwoods, mainly Oak, Ash, and Walnut. We strive to build pieces that last for generations, which is why we don't use MDF or veneered wood (or similar).
Is your furniture eco-friendly and made from sustainable materials?
- We track all carbon usage in our company and supply chain, from the drying of the boards to delivery. This is then offset through carbon sequestration via tree planting. We also work exclusively with FSC hardwoods.
What is the weight capacity of your dining tables?
- Tables up to 200 cm long can carry over 100 kg. Tables 200 cm and above can carry over 150 kg.
Do you offer matching chairs or other furniture to complement my dining table?
- We offer a range of chairs and benches, so every design is available with a matching bench or chair that creates a well-balanced set. Click here to see our Seating Collection.
Can I see samples of your work or visit your showroom before making a purchase?
- Hardman Design is exclusively online. We can send samples of the materials we use and will be available every step of the way throughout the production process and delivery. Additionally, for standard products, we offer a free 60-day right to return to use in the unlikely event your order is not exactly as expected.
What is your warranty policy for your furniture?
- We offer a 5-year warranty as standard on all orders.
Do you offer assembly and installation services for your dining tables?
- In Germany and the UK mainland, we offer the option of booking installation.
What is your return and exchange policy?
- For standard orders, we offer the right to cancel for a full refund up to 60 days after the order has been delivered. For customised orders, the right to cancel is waived. However, we are committed to ensuring all our clients are happy with their purchases, as evidenced by our fantastic reviews.
How do I properly care for and maintain my dining table?
- Our dining tables are finished with a natural lacquer from OSMO, which makes caring for your product both quick and easy. You can find all the information regarding aftercare HERE.
Can you help me choose the right size dining table for my space?
- Absolutely! Check out our informative blog post HERE, which offers guidance on selecting the best size for your space.
How do I order a custom dining table, and what is the process?
- To order a custom dining table, simply reach out to us via the email address provided below or use the contact page on our website. If you'd like to modify one of our existing designs, just let us know which design and customisation you desire. For a completely new design, we recommend providing pictures for inspiration or even a hand-drawn sketch. We'll guide you through the entire process, step by step.
Can I request a design consultation or get assistance with choosing the right style for my home?
- Of course! Please submit your details in the contact form, and we will get in touch within 24 hours.
Do you offer financing or payment plans for your dining tables?
- Yes, we've partnered with KLARNA to provide interest-free financing. Currently, this is available in Germany, Austria, the UK, and France. Click HERE for more information.
Can you ship your furniture internationally?
- Yes, we can ship our furniture worldwide.
Is your furniture resistant to scratches, stains, and heat?
- Our furniture is finished with OSMO Hard Wax Oil, a natural lacquer that is resistant to moisture, heat, and scratches. Find more information about the finish we use HERE.
Can you create extendable dining tables to accommodate additional guests?
- Certainly! We can adapt all of our designs to incorporate extensions.